In the value chain, Operations Management consisting of several processes plays the central role in the creation of products/services desired by the customers. The processes determine the quality, cost, timely delivery and service to the customers. In a fast changing business environment, legacy processes need to be evaluated, improved or replaced by contemporary processes to stay ahead of competition and remain in business. Process Innovations are important not only for manufacturing companies but also for Service organizations such as Financial Services, Retail, logistics, Health care, Hospitality etc
Programme Objectives
The programme exposes the participants to the contemporary concepts, frameworks & tools to drive process innovation. The Programme Faculty will also share his insights from his long industry-experience and also gathered during his in-depth research about operational excellence in some of the reputed world-class companies.
Contents of the Programme (Topics covered)
Perspectives of Operations as value adding function, Operations strategy, Process Mapping, Value Stream Mapping, Identifying value-added vs. non-value-added steps in processes, Lean methodology, Business Process reengineering, TQM framework and tools, Global Business excellence Models, Case studies, Exercises by the participants to explore process Innovation opportunities in their organisations.
Date & Time 17¹ January 2026 9.30 am to 4.00 pm
Program Fees : Rs. 2900/- for industry- participants and
Small Business Owners. Rs: 1900 for academicians
Discount Policy for MDP/FDP . 10% Discount for registrations done before 31st October 2025.
Resource Person (Faculty profile)
Dr A.Viswanathan, Emeritus Professor, TKM Institute of Management
• 31 years of experience in manufacturing industry in functional areas of Production Management, Quality Management, Project Management, Procurement Management, R&D, HR and General Management /Strategy
• 21 years of teaching experience in MBA .Served as the Director of TKM Institute of Management
• Executed several Management Consultancy assignments for industry & government
• Resource person for several Training Programmes on Strategic Management, Project Management and Advanced Quality Management for Industry Managers, IAS Officers and University Faculty
• Was a member (Management Expert) of the selection board constituted by the Government of Kerala for appointment of Managing Directors in the Public Sector undertakings
• Was member of the professional management team constituted by the Restructuring and Internal Audit Board of Government of Kerala for strategic restructuring of Public sector enterprises
Target Audience
Industry : Executives, Engineers, Managers from Manufacturing and Service organizations.
Owners of Small Business
Academics : Faculty handling operations subjects in MBA Institutes & Engineering colleges
Methodology
Lecturers, Cases, Discussions, participant-exercises